This presentation shows how DHL Express reaches its international workforce with engagement and gamification formats. We will learn how to reach a large non-desk employee community, manage content creation with 1,600 editors, and develop content formats that people enjoy. Finding the right balance between help content and fun competitions is seen as a key driver of high usage of the DHL Express intranet, and you will get an exclusive insight into their workflows and guiding principles.

In this presentation you will learn:

• How to achieve a successful transformation of internal communication by adopting digital technologies

• How to enrich your content strategy and improve the digital employee experience

• How to steer content creation across local, regional and functional teams