Responsible for promoting the University through press, communications, social media and events

• Advised the Executive Team on change management and internal messaging to deliver a 40% increase in participation of the annual employee engagement survey
• Transformed University communications around re-enrolment to deliver an additional £5m in fees revenue in a single year.
• Implemented communications strategies that increased engagement by over 100% and helped to meet organisational objectives around compliance, training and event attendance.
• Delivered a new intranet platform to deliver efficiency and support change management with usage growing by 600% in the first 9 months.
• Introduced a new social collaboration platform with 70% of the colleagues ‘active users’ within the first year
• Established a new public relations team that significantly increased press coverage.
• Implemented a content strategy to co-ordinate the creation and delivery across all communication and marketing channels
• Worked with colleagues across the University to develop a new brand narrative.

London South Bank University (LSBU) is one of the oldest universities in central London; opening as the Borough Polytechnic Institute in 1892. With over 25,000 students and 1,700 staff, it is based in the London Borough of Southwark near the South Bank of the river Thames from which it takes its name. Since it began, LSBU has provided professional education in the heart of London. Like the city around us, we're cosmopolitan and constantly evolving to inspire and meet the needs of today's students and employers. The University has seven schools covering Applied Science; Arts and Creative Industries; the Built Environment and Architecture; Business; Engineering; Health & Social Care; Social Sciences and Law. All our courses are accredited or developed in partnership with leading professional bodies and lead to entry into a wide selection of professions.