Managing all aspects of IT operations, support and service delivery for the global information technology organisation. Driving the achievement of enterprise objectives by formulating innovative strategies for technology capital investment and business transformation, with full accountability for a multi-million dollar IT budget, staffing, projects and strategic planning.
• Transformed the IT department into an innovation group and strengthened relationships between business and IT to restore overall confidence of the IT group
• Delivered major organizational wins by leading the implementation of the strategic IT plan which delivered drastic improves the user experience, infrastructure, enterprise applications and information security.
• Business partnered alongside executives in the sales, marketing, finance, and human resource departments to identify opportunities for operational improvement and delivered on synergies by program managing implementations of ERP, CRM, HRIS, Business Intelligence and Enterprise Project Management applications.
• Drove the seamless transition of the organization to the cloud, enabling a significant reduction in IT cost, service outages and legacy systems.
• Led IT integrations for five company acquisitions, including due diligence review, integration strategy development and 100 day post go live planning and execution.
• Managed the seamless IT integration of multiple acquisitions in 100 days, reduced time to synergy realization by three months and integrated data across the entire back-office systems.
• Appointed to the Intellectual Property Board, Finance Modernization Committee and Internal Business Process Improvement Board and Project Management Office to integrate the enterprise and reduce inefficiencies and duplication.